{"xsrfToken":"b41b6c986bb71188b5f5511ed388393ec87215df_lout","branding":{"id":"22","key":"evisd","name":"eLogic Virtual Interface","portalBaseUrl":"/servicedesk/customer/portal/22","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/22/26","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c27125","headerLinkHoverBGColor":"#c27125","headerBadgeColor":"#c27125"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0b323a85-3917-4c3c-b458-7af749076233/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDIxZWRhMS04YTY0LTQxNzItYWNjNi03OWE1ZWVhN2JlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiMzIzYTg1LTM5MTctNGMzYy1iNDU4LTdhZjc0OTA3NjIzMyI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTMzMjMsIm5iZiI6MTczNDc5MjcyM30.9lFvSl2vaRltFciT3zSrxdSwAUhegsOeL3RXb8NbubY&client=4d21eda1-8a64-4172-acc6-79a5eea7beb9&mode=fit","logoId":"0b323a85-3917-4c3c-b458-7af749076233","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#325598","helpCenterTitleColor":"#fffdfd","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"22","key":"evisd","projectId":12648,"serviceDeskId":22,"name":"eLogic Virtual Interface","description":"<p>Es un aplicativo que permite la activación de certificados digitales en el almacén de certificados de Windows.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","onlyPortal":false,"reqTypes":[{"id":"172","name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","introHtml":"<p>Cuéntanos que problemas estás teniendo.</p>","icon":11811,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11811","groups":[26],"key":""},{"id":"170","name":"Otras preguntas","descriptionHtml":"","callToAction":"Otras preguntas","introHtml":"<p>¿No ves lo que estás buscando? Elige esta opción y te ayudaremos.</p>","icon":11815,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11815","groups":[26],"key":""},{"id":"169","name":"Preguntas acerca de la prueba del producto","descriptionHtml":"","callToAction":"Preguntas acerca de la prueba del producto","introHtml":"<p>¿Estás probando nuestro producto y deseas obtener más información? Selecciona esta opción y estaremos encantados de responder a tus preguntas.</p>","icon":11807,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11807","groups":[26],"key":""},{"id":"168","name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","introHtml":"<p>Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.</p>","icon":11802,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11802","groups":[26],"key":""},{"id":"174","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"<p>¿Ves algo que podamos hacer mejor? Somos todo oídos.</p>","icon":11805,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11805","groups":[26],"key":""},{"id":"167","name":"Soporte técnico","descriptionHtml":"","callToAction":"Soporte técnico","introHtml":"<p>¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.</p>","icon":11786,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11786","groups":[26],"key":""},{"id":"173","name":"Sugerir una nueva característica","descriptionHtml":"","callToAction":"Sugerir una nueva característica","introHtml":"<p>Haznos saber cual es tu idea para una nueva característica.</p>","icon":11801,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11801","groups":[26],"key":""},{"id":"171","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":11793,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11793","groups":[],"key":""}],"reqGroups":[{"id":26,"name":"General"}],"orderMapping":{"26":[167,168,169,170,172,173,174]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fce99b3f-c45a-31e9-967f-e76e35948de8","appLinkName":"System Confluence","appLinkUrl":"https://software-colombia.atlassian.net/wiki","spaceKey":"EVISD","spaceName":"eLogic Virtual Interface Service Desk","spaceUrl":"https://software-colombia.atlassian.net/wiki/spaces/EVISD","isServer":false},"labels":[],"projectKey":"EVISD","serviceDeskId":22,"kbLinkDomainURLs":["https://software-colombia.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":22,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EVISD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDIxZWRhMS04YTY0LTQxNzItYWNjNi03OWE1ZWVhN2JlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyNjQ4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3OTM5MjMsIm5iZiI6MTczNDc5MjcyM30.XUHjtpjUJGhAf5mEZn1Y-08-qoOriQt0nug-4Bhd2HU","targetCollection":"upload-project-12648","endpointUrl":"https://api.media.atlassian.com","clientId":"4d21eda1-8a64-4172-acc6-79a5eea7beb9","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://software-colombia.atlassian.net/wiki","kbLinkDomainURLs":["https://software-colombia.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}