eLogic Contract

Esta plataforma permite la firma de documentos con firma digital siguiendo un flujo de firmas.

What can we help you with?

Informar de un error

Required fields are marked with an asterisk

{"xsrfToken":"45cb83351dae49bc65aedb033f1a64124a726ffd_lout","branding":{"id":"26","key":"ecsd","name":"eLogic Contract","portalBaseUrl":"/servicedesk/customer/portal/26","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/26/28","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#ab5e22","headerLinkHoverBGColor":"#ab5e22","headerBadgeColor":"#ab5e22"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0b323a85-3917-4c3c-b458-7af749076233/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDIxZWRhMS04YTY0LTQxNzItYWNjNi03OWE1ZWVhN2JlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiMzIzYTg1LTM5MTctNGMzYy1iNDU4LTdhZjc0OTA3NjIzMyI6WyJyZWFkIl19LCJleHAiOjE3NTIwOTcwNjEsIm5iZiI6MTc1MjA5NjQ2MX0.C1vh5nJagAgvwR9HDBHeL66N0ea_5uMK-j61x7EfchY&client=4d21eda1-8a64-4172-acc6-79a5eea7beb9&mode=fit","logoId":"0b323a85-3917-4c3c-b458-7af749076233","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#325598","helpCenterTitleColor":"#fffdfd","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"26","key":"ecsd","projectId":12668,"serviceDeskId":26,"name":"eLogic Contract","description":"Esta plataforma permite la firma de documentos con firma digital siguiendo un flujo de firmas.","portalBaseUrl":"/servicedesk/customer/portal/26","reqTypes":[{"id":"211","name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","introHtml":"Cuéntanos que problemas estás teniendo.","icon":11715,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11715","groups":[34],"key":""},{"id":"209","name":"Otras preguntas","descriptionHtml":"","callToAction":"Otras preguntas","introHtml":"¿No ves lo que estás buscando? Elige esta opción y te ayudaremos.","icon":11705,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11705","groups":[34],"key":""},{"id":"208","name":"Preguntas acerca de la prueba del producto","descriptionHtml":"","callToAction":"Preguntas acerca de la prueba del producto","introHtml":"¿Estás probando nuestro producto y deseas obtener más información? Selecciona esta opción y estaremos encantados de responder a tus preguntas.","icon":11730,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11730","groups":[34],"key":""},{"id":"207","name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","introHtml":"Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.","icon":11722,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11722","groups":[34],"key":""},{"id":"213","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"¿Ves algo que podamos hacer mejor? Somos todo oídos.","icon":11737,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[34],"key":""},{"id":"206","name":"Soporte técnico","descriptionHtml":"","callToAction":"Soporte técnico","introHtml":"¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.","icon":11711,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11711","groups":[34],"key":""},{"id":"212","name":"Sugerir una nueva característica","descriptionHtml":"","callToAction":"Sugerir una nueva característica","introHtml":"Haznos saber cual es tu idea para una nueva característica.","icon":11750,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11750","groups":[34],"key":""},{"id":"210","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11731,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11731","groups":[],"key":""}],"reqGroups":[{"id":34,"name":"General"}],"orderMapping":{"34":[206,207,208,209,211,212,213]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":26,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ECSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDIxZWRhMS04YTY0LTQxNzItYWNjNi03OWE1ZWVhN2JlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyNjY4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIwOTc2NjEsIm5iZiI6MTc1MjA5NjQ2MX0.lKnnbC7jmw6XiaVqZHrGhayuLzC1N8oYpx_vSxQNwd0","targetCollection":"upload-project-12668","endpointUrl":"https://api.media.atlassian.com","clientId":"4d21eda1-8a64-4172-acc6-79a5eea7beb9","tokenDurationInMins":20}},"reqCreate":{"id":211,"projectId":12668,"issueType":{"id":"10303","name":"Error"},"form":{"name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","intro":"Cuéntanos que problemas estás teniendo.","instructions":"","icon":11715,"iconUrl":"https://software-colombia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11715","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"Resuma brevemente el error.","descriptionHtml":"Resuma brevemente el error.","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Síntoma","description":"Aporta detalles de los problemas que estás teniendo.","descriptionHtml":"Aporta detalles de los problemas que estás teniendo.","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Archivo adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/26/create/211","requestValidateBaseUrl":"/servicedesk/customer/portal/26/validate/211","calendarParams":{"firstDay":0,"date":"2025-07-09T16:27:41-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDIxZWRhMS04YTY0LTQxNzItYWNjNi03OWE1ZWVhN2JlYjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyNjY4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIwOTc2NjEsIm5iZiI6MTc1MjA5NjQ2MX0.lKnnbC7jmw6XiaVqZHrGhayuLzC1N8oYpx_vSxQNwd0","targetCollection":"upload-project-12668","endpointUrl":"https://api.media.atlassian.com","clientId":"4d21eda1-8a64-4172-acc6-79a5eea7beb9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=software-colombia","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"45cb83351dae49bc65aedb033f1a64124a726ffd_lout","baseUrl":"https://software-colombia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://software-colombia.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"106700800","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4d21eda1-8a64-4172-acc6-79a5eea7beb9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"374c370d91aa4fc4a5dd0989fd8661ea","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}